Down Under Saddle Company

  • Posted on: Mon, 08/19/2002 - 17:00
  • By: anon
Rating: 
3
I love an Australian saddle for comfort and fit for both myself and the horse, however, I had trouble with the model I purchased from Down Under. After 4 years of very moderate use, the left stirrup bar came loose and I had to send it back to the company to be fixed. It cost $150. Then two year later, the other stirrup bar came loose. When I asked Down Under for some compensation for having this happen twice within 6 years, they claimed that since they were not the manufacturer of the saddle, they take no responsibility for it, and told me the tack store should be responsible. They were very rude to both myself and my tack store when there was any attempt to contact them on the matter.
Seat Size: 
17"
Color: 
brown
Duration Used: 
7 years
Use: 
Trail riding
Frequency Used: 
2-3 times a month
Place Purchased: 
Big D's Tack and Veterinary Su
Tree Size: 
narrow
Price Paid: 
$875.00